Taylor Swift Speaks Out About The “Excruciating” Ticketmaster Catastrophe

Well. It should go without saying that I take great care of my followers. We’ve been working on this for years, and I’ve brought much of my professional experience in-house. In a lengthy statement posted on Friday, November 18, she said, “I’ve done this especially to increase the quality of my fans’ experience by doing it personally with my team who care as much about my fans as I do.

It’s tough for me to put these connections and allegiances in the hands of a stranger, and it’s agonizing for me to stand by helplessly while errors are made. “There are many reasons folks had such a terrible time trying to obtain tickets,” the Grammy winner said, “and I’m trying to find out how this issue can be better going ahead.”

Swift said that the verified fan-only Ticketmaster sale, which began on Tuesday, November 15, was “not going to make excuses for anybody” and that she would not do so. She said: “We repeatedly questioned them whether they could manage this type of demand, and we were reassured that they could. “Remarkably, 2.4 million people were able to acquire tickets, but it also irritates me because many of them feel like they had to survive many bear assaults to get them.” “And to those who didn’t receive tickets, all I can say is that I desire to create additional occasions for us to all come together and sing these songs,” the “Ivy” singer said in his closing statement. I appreciate your desire to attend. You have yet to learn how significant it is.

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Taylor Swift Speaks About The Ticketmaster Catastrophe

According to Ticketmaster, the public sale for Swift‘s upcoming U.S. tour was halted “due to unusually high demands on ticketing systems and insufficient available ticket inventory to fulfill that demand,” the company tweeted one day before Swift broke her silence. The Cats actress announced earlier this month that she would make her first live stadium performance in four years. Swift announced a star-studded lineup of supporting performers, ranging from Phoebe Bridgers to HAIM, through Instagram on November 1. The Periods tour will be “a trip through the musical eras of my career.” Swift said.

A select few were given personal credentials to enter the presale after registering for the actual performances they desired tickets for. Tuesday’s opening of the Ticketmaster line resulted in a site crash, leaving some eager consumers waiting for hours before being allowed to choose their seats. Many other people left the sale with nothing. Ticketmaster handled the situation as internet criticism started to spread.

According to a statement from the firm, “The Eras on sale make one thing clear: Taylor Swift is an unstoppable force and continues to smash records.” “We try to make the ticket purchasing process as simple as possible for fans, but for many individuals attempting to get tickets for the Eras Tour, that has yet to be the case. Even if not everyone can attend these performances, we know there is room for improvement and are concentrating on that.

More than 3.5 million fans registered for the presale, and 1.5 million of them received access credentials, according to the company. With 2 million tickets sold on Tuesday, the most by any artist in a single day, the sale surpassed site records.